I’m not getting access to internet, what can I do?

This could be an issue with either your personal internet device or the Intelvision modem.

• Please check if signal cable behind the modem is connected and tightly fixed.
• If your device is connected via a LAN (network cable), ensure that the cable is properly connected to the modem and your computer.
• Restart both, your internet device (computer or mobile phone) and the modem.
• Contact our customer service for assistance if problem persist.