My Intelvision decoder is not displaying picture or providing sound on my TV set

Scramble channel conax is a result of a degrading or weak signal to your device.

• Check if signal cable behind the modem is connected and tightly fixed.
• Switch off your decoder for 30 seconds then switch it back on.
• Please enter the decoder settings/menu to reset your device.
• If unresolved, you should contact our customer service for assistance.