I’m not getting access to internet, what can I do?

This could be an issue with either your personal internet device or the Intelvision modem. Please check if signal cable behind the modem is connected and tightly fixed. If your device is connected via a LAN (network cable), ensure that the cable is properly connected to the modem and your computer. Restart both, your internet device (computer or mobile phone)…

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How do I view my usage?

You can view your usage by logging-in to iCare. From your preferred internet browser, visit Click on iCare located at the top right corner Log in with your username and password. Click on account Summary Click on the internet package you are currently looking for the usage to view your report.

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